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From your account you can start a new order, manage existing orders or update your account information.
Additional Resources
How to Order Online
Policies
Welcome to the Maverick Catering by Chartwells! Our mission is to provide you with exceptional quality, exceptional service and a creative cutting-edge culinary experience. Our professional staff is available to assist in planning your special event Monday-Friday 8:00am - 4:30pm. Please contact our catering coordinator at 817-272-2304 for customized service and menus.
To ensure optimal selection and the best possible service, we kindly ask that events be booked 7 business days or more in advance. We understand events arise unexpectedly and we will do our best to accommodate your needs. Events booked with less than 5 business days may have a limited selection. Orders placed 3 business days or less prior to the event date will be subject to a $50.00 pop-up fee.
We kindly request a confirmed number of guests be specified 3 business days prior to the event. This number is considered the guaranteed guest count.
Events are billed in four-hour increments. Events exceeding the four-hour limit will be subject to additional $50 service fees.
We kindly request that cancellations must be made five business days prior to the contracted event date.
All disposable service ware will be furnished as accompaniment to all items purchased. Some exceptions apply to orders being picked up. We provide high quality disposable plastic ware. China and glassware is available for an additional charge of $3.99 per person.
Tablecloths are supplied for all food and beverages service tables at events. Tablecloths for nonfood tableware available for an additional $10.99 (square), per table.
We request tax-exempt forms to be emailed to Faith.garcia@compass-usa.com three business days prior to the event.
A form of payment (check, cost center or credit card) is required at least 3 business days prior to the event date. We require that the contracts and supporting documents are submitted no later than 24 hours prior to the event start time to confirm your event. We now have a penalty charge of 50.00 if all required documents are not received on time. We will also send you a reminder to avoid this penalty charge 3 business days prior to your event. For non-university affiliated/ off-campus organizations, a deposit is required upon event confirmation and balance will need to be fully paid prior to the event date.
Special diets are accommodated upon request, we kindly request that your needs be submitted as soon as possible.
Please reserve all non-food related equipment by contacting UC operations at 817-272-2929. This will include room reservation, set and room configuration, audio visual and other general information.
All catering events will have an automatically added delivery fee of $25.
